Reference

This section provides reference information and legal notices.

Symbols Used in This Manual

SymbolMeaning
WarningViolating a warning can cause serious injury or an accident.
CautionViolating a caution can cause minor injury or damage to the product.
NoteExplains details such as correct use of a feature and how it works.

Installation Precautions

Warning
  • Do not install the product in an unsafe place or position. It may damage or break the product.
  • Do not disassemble, repair or modify the product yourself. It may damage or break the product.
  • Do not install the product too close to a wall. It may damage the product and cause fire or electric shock.
  • Do not install the product where the temperature is too high or too low, or where humidity is high. It may cause fire or electric shock.
  • Do not install the product where there is a lot of moisture, dust or soot. It may cause fire or electric shock.
  • Do not install the product near heat-generating equipment such as heaters or amplifiers. It may cause fire or electric shock.
  • Always cut off the power before installing the product or carrying out additional work. It may cause fire or electric shock.

Usage Precautions

Warning
Be careful not to let water or foreign objects get inside the product. It may damage the product and cause fire or electric shock. Do not expose the product to sunlight or strong light. It may damage or break the product. Be careful not to subject the product to vibration or strong impact. It may damage or break the product. Do not use any power source other than the specified one. It may damage or break the product. Do not plug several power plugs in at the same time. It may cause fire or electric shock. Be careful not to bend the power cable excessively or damage it under heavy objects. It may cause fire or electric shock. Do not pull the power cable to unplug it, and do not touch the power plug with wet hands. It may cause fire or electric shock. If the product makes an unusual noise or smell, cut off the power immediately. It may cause fire or electric shock. Do not touch the main unit with bare hands right after power is supplied or cut off. It may cause burns.
Caution
Do not place heavy objects on top of the product. It may break the product. Do not move the product while it is running. It may break the product. Check the operating status of the product regularly. If anything is wrong, contact the service center immediately.

Storage Precautions

Warning
Always use a dry cloth to clean the product. Otherwise it may damage the product and cause fire or electric shock. Do not use water, thinner or organic solvents. They may damage the product and cause fire or electric shock. Do not place containers with liquids such as water, coffee or beverages on top of the product. They may damage the product and cause fire or electric shock. Do not store the product for a long time with the power off. It may damage or break the product.
Caution
Always keep the place where the product is installed free of dust.

Other Notes

Note
In the following cases, cut off the power and request repair from the place of purchase:
  • The power connector is damaged
  • Liquid has entered the product
  • A foreign object has entered the product
  • There is a problem with product performance
  • The product is damaged by a natural disaster such as lightning
  • The product is damaged due to careless installation

Troubleshooting Guide

SymptomSolution
Cannot connect to the device from a particular clientCheck the proxy settings in the web browser. Check all cables and connectors.
The device works locally but not from another networkCheck the firewall and router settings.
The network connection is unstable or dropsCheck the network connection type.
Cannot reach the device by host nameCheck that the host name and the DNS server settings match.
Cannot sign inUse the correct protocol (HTTP or HTTPS).

Customer Service Center

For questions about the product, contact your partner or the customer service center.

ItemInformation
Customer service center1661-6806
Business hoursOpen 24/7
Emailsales@innodep.com
Websiteinnodep.co.kr