VUNex AI

User Manual

Ver. 1.0.0

Menu configuration may vary or some features may not be supported depending on the product version.

Copyright © 2026, Innodep Inc. All Rights Reserved

Table of Contents

Document Information

01

Getting Started

This section explains the basic usage of the VUNex AI system.

Login and Logout

Log in or out of the system.

  1. Enter the default URL in your web browser
    Figure 1-1. VUNex AI Login Screen
    Figure 1-1. VUNex AI Login Screen
  2. Enter your information
    [ID]: Enter your ID. [Password]: Enter your password.
  3. Click [Login]
    Access the system.
Note
Click [Forgot Password] to set a new password. Click [Korean] to set the system language.

Initial Login

Access the system for the first time after installation.

Initial login screen
Figure 1-1a. Initial Login Screen
  1. Enter the system URL in your web browser
    Access using the IP address or domain configured during installation.
  2. Log in with the default account
    [ID]: admin [Password]: admin
  3. Click the [Sign In] button
Warning
The [Forgot password] feature is not available during initial login. For security, be sure to change your password after your first login.

Change Default Password

Change the default password for security.

Change default password screen
Figure 1-1b. Change Default Password Screen
  1. Enter your new password
    [Password]: Enter your new password. [Confirm Password]: Re-enter the same password.
  2. Click the [Apply] button
Password Policy
  • 8+ chars mixing letters, numbers, symbols
  • No 3+ repeats, sequences, or ID use

Security Questions Setup

Set up security questions for password recovery.

Security questions setup screen
Figure 1-1c. Security Questions Setup Screen
  1. Set up Security Question 1
    [Question 1]: Enter your question. [Answer]: Enter your answer.
  2. Set up Security Question 2
    [Question 2]: Enter your second question. [Answer]: Enter your answer.
  3. Click [Apply] or [Skip] button
VUNex Cloud Customers
You can reset your password through the VUNex Cloud.
Non-VUNex Cloud Customers
If you skip this step or forget your answers, a factory reset will be required to recover access.

Forgot Password

Instructions for recovering your password if you forgot it.

Forgot password screen
Figure 1-1d. Forgot Password Screen
VUNex Cloud Customers
You can reset your password through the VUNex Cloud.
Non-VUNex Cloud Customers
If you are not using the Cloud service, a factory reset is required to recover your password. This action will permanently erase all device settings and user data.
  1. Click [Forgot password] on the login screen
  2. Click the [Factory Reset] button
    Warning: This will delete all settings and data.

New Password (Recovery)

Set a new password after security question verification.

New password screen
Figure 1-1e. New Password Screen
  1. Enter your new password
    [Password]: Enter your new password. [Confirm Password]: Re-enter the same password.
  2. Click the [Apply] button
    Your new password will be applied and you will be redirected to the login screen.
Password Policy
  • Minimum 8 characters mixing letters, numbers, and symbols
  • No 3+ repeats, sequences, or ID use

Logout

Log out of the system.

  1. Click the [Sign out] button at the bottom left of the screen.
    Figure 1-2. Logout Button
    Figure 1-2. Logout Button
  2. You will be logged out and returned to the Signin screen.

Main Screen

View the screen and menus.

Main menu structure
Figure 1-4. Main Menu Structure
No.MenuDescription
❶HomeGoes to the Home screen.
❷MonitoringCheck live and recorded video.
❸AI AppConfigure AI events and services.
❹SettingsConfigure the system.
❺SystemManage the system, such as updates and reset.
❻App StoreManage the AI model, AI apps and AI Power usage.

Language Settings

Change the system language.

  1. Click the language selection button on the login screen
    Figure 1-3. Language Settings
    Figure 1-3. Language Settings
  2. Select your preferred language
    You can choose from Korean, English, Japanese, or Spanish.
Note
After login you can also change the language with [Language] in the profile area at the bottom of the left menu.

Home Screen

View the home screen.

Home screen
Figure 1-6. Home Screen
No.ItemDescription
❶Device statusCheck the number of online, offline and error devices.
❷Today's eventsCheck today's events by type.
❸Object detection trendCheck the detection trend per interested object.
❹Event feedCheck the list of recent events.
❺AI PowerCheck the usage and total of AI analysis resources.
❻Event statusCheck where events occurred as a map, a list or statistics.
Note
When accessing the system for the first time, you need to add a device. For more information, see Settings - Adding a Device.
02

Live Monitoring

Check real-time video and menu.

Viewing Live Video

Check the live video.

  1. In the main menu, click [] > [AI Live View]
    The live video screen appears.
    Figure 2-1. Live Video Screen
    Figure 2-1. Live Video Screen
  2. Select a video and double-click it
    The video is maximized.
    Figure 2-2. Maximizing the Video
    Figure 2-2. Maximizing the Video
  3. Check the live video

Viewing Live Video Options

Check the live video options.

  1. In the main menu, click [] > [AI Live View]
    The live video screen appears.
  2. Select a video and double-click it
    The video is maximized.
  3. Right-click on the video
    The pop-up menu appears.
    Figure 2-3. Live Video Pop-up Menu
    Figure 2-3. Live Video Pop-up Menu
  4. Click the item you want
    • [Maximize/Minimize]: Maximizes or minimizes the video.
    • [Camera name]: shows the camera name on the video.
    • [Show object box]: shows object boxes on the video.
    • [Show Analysis Exclusion Area]: Displays the area excluded from analysis.
    • [Skeleton]: shows skeletons on the video. (When the Pose model is applied)
    • [Detection zone]: shows detection zones on the video.

Viewing the Latest Events in Live Video

While monitoring live video, check the latest events that occurred on that camera.

  1. In the main menu, click [] > [AI Live View]
    The live video screen appears.
  2. Select a video and double-click it
    The video is maximized.
  3. Click []
    Figure 2-4. Latest Event List
    Figure 2-4. Latest Event List
  4. Check the list of latest events that occurred on that camera

Viewing the Live Video Menu

The menu is shown.

  1. In the main menu, click [] > [AI Live View]
    The live video screen appears.
    Figure 2-5. Live Video Menu
    Figure 2-5. Live Video Menu
  2. Click the item you want
    [Device]: check the registered cameras. [Event]: check the event list.
  3. Right-click on the video
    The pop-up menu appears.
    Figure 2-6. Video Cell Pop-up Menu
    Figure 2-6. Video Cell Pop-up Menu
  4. Click the item you want
    • [Maximize/Minimize]: Maximizes or minimizes the video.
    • [Remove from Grid]: Removes the video from the grid
    • [Playback]: Starts playback.
    • [Camera name]: shows the camera name on the video.
    • [Show object box]: shows object boxes on the video.
    • [Show Analysis Exclusion Area]: Displays the area excluded from analysis.
    • [Skeleton]: shows skeletons on the video. (When the Pose model is applied)
    • [Detection zone]: shows detection zones on the video.

Viewing the Camera List

Set how the camera list is shown.

  1. In the main menu, click [] > [AI Live View]
    The live video screen appears.
  2. Click [Device] > [Camera] > []
    Figure 2-7. Camera List View
    Figure 2-7. Camera List View
  3. Click [View as list]
  4. Set how the camera list is shown
Note
Click [] > [View as thumbnail] to show the camera list as thumbnails.

Changing the Grid

Change the number of cells shown on the screen.

  1. In the main menu, click [] > [AI Live View]
    The live video screen appears.
  2. Click [Auto Grid].
    Figure 2-8. Changing the Grid
    Figure 2-8. Changing the Grid
  3. Select the item you want
    You can switch to Custom Mode, and the grid is selected based on the video aspect ratio.
  4. Change the number of cells shown on the screen
Note
[Auto grid] applies the optimal grid automatically based on the number of devices.

Assigning a Camera to the Video Area

Assign a camera to the video area.

  1. In the main menu, click [] > [AI Live View] > [Device]
  2. Select the collection or camera you want
    Figure 2-9. Assigning a Camera
    Figure 2-9. Assigning a Camera
  3. Drag it to the video area or to a collection
  4. Assign a camera to the video area
Note
If you assign a camera directly to the video area, a new collection is created.

Checking the Non-AI Area

Show the area where AI analysis is not applied on top of the video.

  1. In the main menu, click [] > [AI Live View]
  2. Right-click on the video
  3. Click [Display options] > [Show non-AI area]
    Figure 2-18. Showing the Non-AI Area
    Figure 2-18. Showing the Non-AI Area
Note
Objects are not detected in the highlighted area because it is outside the AI analysis range. In the same menu you can also toggle [Camera name], [Show object box], [Skeleton] and [Detection zone].

Creating a New Collection

Save cameras to a new collection.

  1. In the main menu, click [] > [AI Live View] > [Device]
    Figure 2-10. Creating a New Collection
    Figure 2-10. Creating a New Collection
  2. Click [New]
  3. Enter a name
  4. Drag it to the video area or to a collection
    Figure 2-11. Saving Cameras to a Collection
    Figure 2-11. Saving Cameras to a Collection
  5. Save cameras to the collection

Editing a Collection

Edit a collection.

  1. In the main menu, click [] > [AI Live View] > [Device]
  2. Select a collection and right-click it
    The pop-up menu appears.
    Figure 2-12. Collection Edit Menu
    Figure 2-12. Collection Edit Menu
  3. Click the item you want
    [Remove from grid]: unassigns the camera from the video area. [Remove all cameras]: removes every camera saved in the collection. [Rename]: changes the collection name. [Delete]: deletes the collection.
Note
Drag a collection to the position you want. You can change the collection order.

Deleting a Collection

The collection is deleted.

  1. In the main menu, click [] > [AI Live View] > [Device]
  2. Select a collection and right-click it
    The pop-up menu appears.
    Figure 2-13. Deleting a Collection
    Figure 2-13. Deleting a Collection
  3. Click [Delete]
  4. Click [OK]
    The collection is deleted.

Notes on Using Collections

This topic covers the limits and behaviors that apply when creating and managing collections.

Note
  • Up to 20 collections can be created; the [New] button is disabled once the limit is reached.
  • Two collections cannot have the same name.
  • If you assign a camera that is already assigned, that camera is skipped and only the remaining cameras are assigned.
  • Right-click a collection to use [Show on grid], [Remove from grid], [Remove all cameras], [Rename] and [Delete].
  • When the collection list grows long, you can scroll within the list.

Viewing Event Cell Notifications

Check the event notification shown on the cell.

  1. In the main menu, click [] > [AI Live View]
    The live video screen appears.
    Figure 2-14. Event Cell Notification
    Figure 2-14. Event Cell Notification
  2. Check the event notification shown on the cell
  3. Click []
  4. Click the item you want
    Figure 2-15. Event Details
    Figure 2-15. Event Details
  5. Check the event details
Note
In the main menu, click [] > [AI Event] > [Action Trigger] > [Action type] > [Cell alarm] to make the cell of the event camera blink.

Viewing the Event Notification List

Check the event notification list.

  1. In the main menu, click [] > [AI Live View] > [Event]
    Figure 2-16. Event Notification List
    Figure 2-16. Event Notification List
  2. Check the event notification list
  3. Click the item you want
  4. Check the event details
    Figure 2-17. Event Details and Similar Person Search
    Figure 2-17. Event Details and Similar Person Search
Note
[Similar Person Search] requires the [Similar Person Search] setting. In the main menu, click [] > [AI Service] > [Search] > [Similar Person Search] to configure the similar person search mode. In the main menu, click [] > [AI Event] > [Action Trigger] > [Action type] > [Thumbnail] to show thumbnails in the live video event notification list.
03

Playback

Check recorded video and menu.

Viewing Recorded Video

Check the recorded video.

  1. In the main menu, click [] > [Recorded Video]
    The recorded video screen appears.
    Figure 3-1. Recorded Video Screen
    Figure 3-1. Recorded Video Screen
  2. Click [Playback]
  3. Select a video and double-click it
    The video is maximized.
    Figure 3-2. Recorded Video Playback
    Figure 3-2. Recorded Video Playback
  4. Check the recorded video

Viewing Recorded Video Options

Check the recorded video options.

  1. In the main menu, click [] > [Recorded Video]
    The recorded video screen appears.
  2. Click [Playback]
  3. Select a video and double-click it
    The video is maximized.
  4. Right-click on the video
    The pop-up menu appears.
    Figure 3-3. Recorded Video Options Menu
    Figure 3-3. Recorded Video Options Menu
  5. Click the item you want
    [Minimize]: minimizes the video. [Camera name]: shows the camera name on the video.

Viewing the Recorded Video Menu

The menu is shown.

  1. In the main menu, click [] > [Recorded Video]
    The recorded video screen appears.
    Figure 3-4. Recorded Video Menu
    Figure 3-4. Recorded Video Menu
  2. Click the item you want
    [Recording]: shows the recording time. [Event count]: shows the number of events. [Playback]: check the recorded video.
  3. Click [Playback]
  4. Right-click on the video
    The pop-up menu appears.
    Figure 3-5. Recorded Video Pop-up Menu
    Figure 3-5. Recorded Video Pop-up Menu
  5. Click the item you want
    [Maximize]: maximizes the video. [Camera name]: shows the camera name on the video.
Note
The recording time and the number of events that occurred are shown according to the search conditions you set.

Viewing the Playback Screen Layout

The screen layout is shown.

Note
[Similar Person Search] requires the [Similar Person Search] setting. In the main menu, click [] > [AI Service] > [Search] > [Similar Person Search] to configure the similar person search mode.
Figure 3-6. Playback Screen Layout
Figure 3-6. Playback Screen Layout
No.ItemDescription
❶Time spanShows the recording time span in steps. The timeline tick interval changes with the step.
❷Event filterShows the timeline according to events.
❸Back 5 secondsMoves back 5 seconds.
❹Date and timeShows the date and time. Select a date and time to search video.
❺Play / PausePlays or pauses the video.
❻Forward 5 secondsMoves forward 5 seconds.
❼SpeedSets the playback speed.
❾Similar person searchSearches for images similar to the person selected in the video.
❿TimelineShows the recorded video timeline.
⓫Current playback positionShows the current playback position.

Checking Recorded Video by Camera

Check the recorded video for each camera.

  1. In the main menu, click [] > [Recorded Video]
    The recorded video screen appears.
    Figure 3-7. Searching Recorded Video by Camera
    Figure 3-7. Searching Recorded Video by Camera
  2. Click the area marked with a dotted line
  3. Set the conditions and click [Search]
  4. Check the recorded video
Note
The recording time and the number of events that occurred are shown according to the search conditions you set.

Checking Recorded Video by Search Period

Check the recorded video by search period.

  1. In the main menu, click [] > [Recorded Video]
    The recorded video screen appears.
    Figure 3-8. Recorded Video by Search Period
    Figure 3-8. Recorded Video by Search Period
  2. Click the area marked with a dotted line
  3. Set the conditions and click [Search]
  4. Check the recorded video
    Figure 3-9. Search Results by Period
    Figure 3-9. Search Results by Period
Note
The recording time and the number of events that occurred are shown according to the search conditions you set.

Playing in Multi View

Check several recorded videos at once.

  1. In the main menu, click [] > [Recorded Video]
    The recorded video screen appears.
    Figure 3-10. Multi View Selection
    Figure 3-10. Multi View Selection
  2. Select the items you want and right-click
  3. Click [Multi-view playback]
  4. Check the recorded video
    Figure 3-11. Multi View Playback Screen
    Figure 3-11. Multi View Playback Screen

Searching Video Directly

Search the video directly.

  1. In the main menu, click [] > [Recorded Video]
    The recorded video screen appears.
    Figure 3-12. Direct Search on the Timeline
    Figure 3-12. Direct Search on the Timeline
  2. Click [Playback]
  3. Drag the timeline left or right
  4. Search the recorded video

Searching Video by Date and Time

Search video by date and time.

  1. In the main menu, click [] > [Recorded Video]
    The recorded video screen appears.
  2. Click [Playback]
  3. Click the area marked with a dotted line
    Figure 3-13. Selecting Date and Time
    Figure 3-13. Selecting Date and Time
  4. Select a date and time to search the video
    Figure 3-14. Date and Time Search Results
    Figure 3-14. Date and Time Search Results

Searching by an Image in the Video

Search by an image in the video.

  1. In the main menu, click [] > [Recorded Video]
    The recorded video screen appears.
  2. Click [Playback]
  3. Click [] > [Similar Person Search]
    Figure 3-15. Selecting Similar Person Search
    Figure 3-15. Selecting Similar Person Search
  4. Drag up, down, left or right
    Select the search area.
    Figure 3-16. Selecting the Search Area
    Figure 3-16. Selecting the Search Area
  5. Click [Search]
  6. Search for the image
  7. Check the search results
    Figure 3-17. Image Search Results
    Figure 3-17. Image Search Results
Note
[Map view] requires the [Map view] setting. In the main menu, click [] > [AI Service] > [Map view] to configure the map view service.

Viewing Recordings in Event Clip Mode

When the recording mode is [Event clip], the recorded video screen is organized around the event list.

  1. In the main menu, click [] > [Recorded Video]
  2. Select the camera to review in the [Camera] filter
    Only the cameras where events actually occurred are listed.
    Figure 3-18. Recorded Video in Event Clip Mode
    Figure 3-18. Recorded Video in Event Clip Mode
  3. Sort by [Newest] or [Oldest]
    Figure 3-19. Event Clip List
    Figure 3-19. Event Clip List
  4. Select an event clip and double-click it
Note
Choose the recording mode in [] > [Storage] > [Save options] > [Recording mode], between [Continuous] and [Event clip]. In [Event clip] mode the retention period is at most 30 days and can be shorter depending on the storage capacity. Storage usage cannot be predicted in advance in [Event clip] mode. [Event time] shows when the event of each clip occurred.

Selecting Multiple Cells

Select several cells at once in recorded video and play them in multi view.

  1. In the main menu, click [] > [Recorded Video]
  2. Drag to select several cells
    The [selected/maximum] count is shown below the grid.
  3. Right-click and click [Multi-view playback]
Note
The number of selectable cells is limited, and a message is shown when the limit is exceeded. You can switch to another device while in playback. Select the [AI Teaching] icon on the playback screen to teach from the playback scene. The [AI Teaching] button appears only on devices running an open-vocabulary detection (OVD) model. You can check the applied model in [App Store] > [AI model].
Figure 3-20. Selecting Multiple Cells
Figure 3-20. Selecting Multiple Cells
04

Search

Search modes such as text search, similar person search, and attribute search can be configured in [AI Service]. The search screen layout may vary depending on the search mode settings.

Searching

  1. In the main menu, click [] > [Search]
    The Search screen appears.
    Figure 4-1. Search Screen
    Figure 4-1. Search Screen
  2. Set the search conditions
  3. Check the search results
    Figure 4-2. Search Results
    Figure 4-2. Search Results
Note
In the main menu, click [] > [AI Service] > [Search] to configure the search service. For details, see Event - Configuring the Search Service.

Viewing the Search Screen Layout

The screen layout is shown.

Figure 4-3. Search Screen Layout
Figure 4-3. Search Screen Layout
No.ItemDescription
❶Search periodSelect a date and time.
❷Search deviceSelect a device.
❸Search accuracySelect the search accuracy.
❹Search by text or imageSearch by entering a query or registering an image.
❺Detailed searchShows the detailed search panel.
❻Search resultsShows results matching the search conditions as thumbnails.
❼Search result detailsShows result information such as the video and the map.

Setting Search Conditions

Set the search conditions.

  1. In the main menu, click [] > [Search]
    The Search screen appears.
    Figure 4-4. Setting the Search Period
    Figure 4-4. Setting the Search Period
  2. Select the search period
  3. Select the device to search
    Figure 4-5. Setting the Search Device and Accuracy
    Figure 4-5. Setting the Search Device and Accuracy
  4. Select the search accuracy
  5. Set the conditions and select the item you want
    Figure 4-6. Entering a Query and Searching
    Figure 4-6. Entering a Query and Searching
  6. Check the search results
Note
Search accuracy can be set after performing a text or image search.

Viewing Search Results

Select a thumbnail that matches the search conditions to check result information such as the video and the map.

  1. In the main menu, click [] > [Search]
    The Search screen appears.
  2. Set the conditions and select the item you want
    Figure 4-7. Selecting a Search Result
    Figure 4-7. Selecting a Search Result
  3. Right-click on the video
    The pop-up menu appears.
  4. Click the item you want
    [Expand]: maximizes the video. [Playback]: plays the video. [Camera name]: shows the camera name on the video.
    Figure 4-8. Playing a Search Result Video
    Figure 4-8. Playing a Search Result Video
  5. Click [Playback]
  6. Check the recorded video
Note
For details, see Viewing Recorded Video.

Searching by Text or Image

Search by entering a query or registering an image.

  1. In the main menu, click [] > [Search]
    The Search screen appears.
  2. Click [Search by text or image] > [image icon]
    Figure 4-9. Image Search Mode
    Figure 4-9. Image Search Mode
  3. Click the area marked with a dotted line
  4. Select the file and click [Open]
  5. Drag the item you want into the search box
  6. Search for the image
    Figure 4-10. Uploading an Image and Searching
    Figure 4-10. Uploading an Image and Searching
  7. Select the item you want
  8. Check the search results
    Figure 4-11. Image Search Results
    Figure 4-11. Image Search Results
Note
Click a timestamp in [Map view] to see the video at that moment. [Map view] requires the [Map view] setting. In the main menu, click [] > [AI Service] > [Map view] to configure the map view service.

Searching with Detailed Conditions

Search with detailed conditions.

  1. In the main menu, click [] > [Search]
    The Search screen appears.
  2. Click [Detail]
    Figure 4-12. Detailed Search Menu
    Figure 4-12. Detailed Search Menu
  3. Set the conditions and click [Search]
  4. Select the item you want
  5. Check the search results
    Figure 4-13. Detailed Search Results
    Figure 4-13. Detailed Search Results

Searching by Similar Person

Find scenes containing people similar to the person you selected.

  1. In the main menu, click [] > [Search]
  2. Click [Similar Person Search]
    Figure 4-14. Selecting Similar Person Search
    Figure 4-14. Selecting Similar Person Search
  3. Select the person to search for
    Once person detection finishes, the selectable people are shown. Click [Original] to see the original image.
    Figure 4-15. Selecting the Person to Search
    Figure 4-15. Selecting the Person to Search
  4. Set the [Accuracy] and click [Search]
  5. Check the search results
Note
To use similar person search, enable [Similar Person Search] in [] > [AI Service] > [Search]. If it is not enabled, the message [Service is not activated.] is shown. You can also start the same search from [] > [Similar Person Search] in live and recorded video.

Sorting Results and Viewing Them on the Map

Change how results are sorted, or check where the results occurred on the map.

  1. In the main menu, click [] > [Search]
  2. Set the conditions and click [Search]
  3. Select [By accuracy] or [Newest]
    Figure 4-16. Sorting Search Results
    Figure 4-16. Sorting Search Results
  4. Select a thumbnail and check [Video clip] and [Map view]
    Figure 4-17. Video Clip and Map View
    Figure 4-17. Video Clip and Map View
Note
To use the map view, first configure the map and device positions in [] > [AI Service] > [Map view]. If no map is configured, a prompt to go to the map settings is shown. Click [More] to load additional results.
05

Event Settings

Check events and set actions according to events. The event list may vary depending on the applied model and settings.

Viewing the Event and Action List

Check the recommended actions for each event.

  1. In the main menu, click [] > [AI Event]
    The AI Event screen appears.
    Figure 5-1. AI Event Screen
    Figure 5-1. AI Event Screen
  2. Select the item you want
    [Intrusion]: detects a person entering the designated detection zone. [Fall down]: detects a person falling or lying down in the designated detection zone. [Loitering]: detects a person staying for a long time in the designated detection zone. [Theft]: detects the act of stealing an item in the designated detection zone. [Similar person match]: register a person image to detect similar people. [Class recognition]: detects a specific object of your choice. [Looking around]: detects looking around in the designated detection zone. [Gaze detection]: detects a gaze toward the camera in the designated detection zone. [Fire]: detects fire such as flames or smoke. [Forklift overspeed]: calculates forklift speed against a reference zone to detect overspeeding. [Wrong-way movement]: detects objects moving against the allowed direction of travel. [Concealing]: detects the act of hiding an item. [Line crossing]: detects objects crossing a defined reference line and counts the crossings.
  3. Check the recommended actions for each event
Note
Click [+] to add an action. The event list may vary.

Configuring Actions

Add, edit or delete actions.

  1. In the main menu, click [] > [AI Event]
    The AI Event screen appears.
  2. Select the event and action you want
    Figure 5-3. Action Settings Screen
    Figure 5-3. Action Settings Screen
  3. Configure [Action Trigger]
    [Enable action]: enables the action. [Action name]: enter the action name. [Action type]: choose from cloud transfer (image/video), cell alarm, ONVIF, pop-up message, thumbnail and custom action. [Camera Setup]: select the cameras the event applies to. [Target person image]: register the target person image. Applies only to the [Similar person match] event. [Target object]: select the objects to detect. Applies only to the [Class recognition] event.
  4. Click [Apply]
    The action is configured.
Note
The action settings menu can differ for some event types (Similar person match, Class recognition and so on).

Configuring Custom Actions

Configure custom actions.

  1. In the main menu, click [] > [AI Event]
    The AI Event screen appears.
  2. Click [Advanced]
    Figure 5-5. Advanced Settings Menu
    Figure 5-5. Advanced Settings Menu
  3. Click [Custom action]
  4. Click [Add]
  5. Click the item you want
    [Action type]: choose from HTTP.
    Figure 5-6. Email (SMTP) Action Settings
    Figure 5-6. Email (SMTP) Action Settings
  6. Click [Apply]
  7. Click the item you want
    [Allow in action trigger]: makes a custom action added to the list available in the default action settings of an event. [Edit]: edits a custom action added to the list. [Delete]: deletes a custom action added to the list.
    Figure 5-8. Managing Custom Actions
    Figure 5-8. Managing Custom Actions
  8. Click [Allow in action trigger] > [ ]
  9. Click [Apply]
    The action is configured.

Configuring the Action Schedule

Specify the days and time slots in which the action runs when an event occurs.

  1. In the main menu, click [] > [AI Event]
  2. Select the event and action you want
  3. Click [Schedule] > [Use schedule]
    If the schedule is not used, detection runs at all times.
    Figure 5-18. Schedule Settings
    Figure 5-18. Schedule Settings
  4. Set the days and the [Start] and [End] times in [Schedule rules]
    Use [Everyday], [Weekday] or [Weekend] to select days at once; enter times in HH:MM format. A single rule cannot exceed 24 hours.
    Figure 5-19. Schedule Rules
    Figure 5-19. Schedule Rules
  5. Click [Apply]
Note
The action list shows whether a schedule is used as [Always detect] or [Scheduled]. A message is shown if the start time is later than the end time or the format is invalid.

Using Schedule Presets

Save frequently used schedules as presets and apply them to other actions.

  1. In the main menu, click [] > [AI Event]
  2. Select the event and action you want
  3. Click [Schedule] > [Preset] > [+]
    Figure 5-20. Saving a Schedule Preset
    Figure 5-20. Saving a Schedule Preset
  4. Enter the [Preset name] and click [Create]
  5. In another action, select the [Saved preset] and click [Apply]
Note
You can create up to 5 presets, and a preset name cannot exceed 50 bytes. A saved preset can be renamed and its times changed later in [Edit preset]. Deleting a preset removes that schedule rule everywhere.

Creating a Detection Zone

Create and manage detection zones on a camera. A detection zone can be enabled or disabled per event.

  1. In the main menu, click [] > [AI Event]
    The AI Event screen appears.
  2. Select the event and action you want
  3. Click [Action Trigger] > [Camera Setup]
    Select a camera.
    Figure 5-9. Creating a Detection Zone
    Figure 5-9. Creating a Detection Zone
  4. Click [+] on the preview screen
  5. Click the points you want with the mouse
    The zone is created.
    Figure 5-10. Designating a Detection Zone
    Figure 5-10. Designating a Detection Zone
  6. Click [Apply]
    The detection zone is created.
Note
Click [Action Trigger] > [Camera Setup] > [Expand] to enlarge the preview screen. Click [Toggle] to enable or disable the detection zone. If no detection zone is set, the entire area is used as the detection zone.

Deleting a Detection Zone

The detection zone is deleted.

  1. In the main menu, click [] > [AI Event]
    The AI Event screen appears.
  2. Select the event and action you want
  3. Click [Action Trigger] > [Camera Setup]
  4. Select a camera
    Figure 5-11. Deleting a Detection Zone
    Figure 5-11. Deleting a Detection Zone
  5. Click [] > [Delete '(zone name)' zone]
  6. Click [Apply]
    The detection zone is deleted.

Configuring Line Crossing

Draw a reference line on the video and detect objects that cross it.

  1. In the main menu, click [] > [AI Event]
  2. Select the [Line crossing] event and an action
  3. Click [Action Trigger] > [Camera & Line Setup]
  4. Select a camera, then click [+] on the preview screen.
  5. Drag on the video to draw the reference line.
    Drag the start and end points of the line to adjust its position.
    Figure 5-21. Line Crossing Reference Line
    Figure 5-21. Line Crossing Reference Line
  6. Enter the [Line name]
  7. Check the [Allowed direction] and click [Reverse direction] if needed
  8. Select the objects to detect in [Target object]
    You can select several object types at once.
  9. Set the [Trigger condition]
    Choose [IN] or [OUT] in [Detection direction], then set [Every n] or [More than n] with the count.
    Figure 5-22. Line Crossing Trigger Condition
    Figure 5-22. Line Crossing Trigger Condition
  10. Click [Apply]
Note
  • [Every n]: an event occurs each time the set number of objects crosses the line in the chosen direction.
  • [More than n]: an event occurs when more than the set number of objects crosses the line in the chosen direction.
  • The event name is shown as [(line name) crossed n times].

Configuring Wrong-way Movement

Detect objects moving against the allowed direction of travel.

  1. In the main menu, click [] > [AI Event]
  2. Select the [Wrong-way movement] event and an action
  3. Click [Action Trigger] > [Camera & Line Setup]
  4. Select a camera, then click [+] on the preview screen.
  5. Draw the reference line on the video.
    A detection zone is created automatically based on the reference line.
    Figure 5-23. Wrong-way Movement Reference Line
    Figure 5-23. Wrong-way Movement Reference Line
  6. Drag the vertices of the automatically created detection zone to adjust its range
  7. Check the [Allowed direction] and click [Reverse direction] if needed
    Figure 5-24. Allowed Direction of Travel
    Figure 5-24. Allowed Direction of Travel
  8. Click [Apply]
Note
This event was renamed from [Wrong-way detection] in earlier versions to [Wrong-way movement].

Configuring AI Services

  1. In the main menu, click [] > [AI Service]
    The AI Service screen appears.
    Figure 5-12. AI Service Screen
    Figure 5-12. AI Service Screen
  2. Click the item you want
    The service is configured.
Note
In AI Service you configure [Search], [Map view], [Interested class] and [Custom event]. The AI model is changed in [App Store], not in AI Service. For details, see "Changing the AI Model".

Configuring the Map View Service

Configure the map view service.

  1. In the main menu, click [] > [AI Service] > [Map view]
    Figure 5-13. Map View Service Settings
    Figure 5-13. Map View Service Settings
  2. Select [Drag or Upload File].
  3. Select the file and click [Open]
  4. Drag the camera onto the map
    Click on the map with the mouse to set the camera position.
    Figure 5-14. Setting Camera Positions on the Map
    Figure 5-14. Setting Camera Positions on the Map
  5. Click [Toggle]
    The camera field of view is shown.
  6. Drag the camera field of view left or right
  7. Click [X]
    Figure 5-15. Map View Setup Complete
    Figure 5-15. Map View Setup Complete
  8. Click [Apply]
    The service is configured.
Note
The map view service is supported on the Home screen, the search results screen, the event details pop-up and more.

Configuring the Search Service

Configure the search service.

  1. In the main menu, click [] > [AI Service] > [Search]
    Figure 5-16. Search Service Settings
    Figure 5-16. Search Service Settings
  2. Configure the item you want
  3. Click [Apply]
    The service is configured.
Note
The search screen layout can differ depending on the search mode settings. For details, see Searching.

Setting Interested Classes

Choose in advance the classes to use in AI Event and AI Service settings.

  1. In the main menu, click [] > [AI Service] > [Interested class]
  2. Select the classes to use in [All classes]
    You can find a class by typing its name in the search box. Selected classes are collected under [My interested classes].
    Figure 5-25. Interested Class Settings
    Figure 5-25. Interested Class Settings
  3. Click [Apply]
Note
The selected interested classes apply to every feature that requires a class selection. The selectable items in the object detection trend on the Home screen are also based on the interested classes. If the currently applied model supports none of the selected classes, the setting is not saved and a message is shown. You cannot save without selecting at least one interested class.

Creating a Custom Event

Combine scenarios to build an event with the conditions you want.

  1. In the main menu, click [] > [AI Service] > [Custom event]
  2. Select the model to use in [Detection model]
  3. Click [Create event]
    Figure 5-26. Custom Event List
    Figure 5-26. Custom Event List
  4. Enter the [Event name] and select the [Camera]
    Only Korean characters, letters, numbers and spaces can be used in the event name.
  5. Select a scenario in [Step 1. Scenario logic]
    You can choose [Proximity & Interaction], [Absence & Missing], [Count & Grouping], [Loitering & Dwell] or [Equipment & Wearing].
    Figure 5-27. Event Builder Scenario
    Figure 5-27. Event Builder Scenario
  6. Select the target classes in [Step 2. Roles and classes]
  7. Set the evaluation conditions in [Step 3. Detailed conditions]
    Depending on the scenario, enter the distance, absence duration, threshold count, dwell duration, IOU threshold and stabilization time.
    Figure 5-28. Event Builder Detailed Conditions
    Figure 5-28. Event Builder Detailed Conditions
  8. If needed, define an ROI on the video
    Click to define the area, and right-click a vertex to remove it.
  9. Click [Start simulation] to check the behavior
    Figure 5-29. Custom Event Simulation
    Figure 5-29. Custom Event Simulation
  10. Click [Build & Deploy]
Note
A custom event you create can be linked to detection zones and actions on the AI Event screen just like any other event. You can edit or delete events and leave a memo in the [Created custom events] list. The default stabilization time is 1 second and is used to reduce false positives caused by a flickering object box. Past logs of a deleted custom event can still be queried on the Logs screen.
06

Settings

Configure system settings.

Changing the Theme and Language

Change the screen theme and the display language in the profile area at the bottom of the left menu.

  1. Look at the profile area at the bottom of the left menu
    Figure 6-14. Profile Area
    Figure 6-14. Profile Area
  2. Click [Language] and select the language to use
    Korean, English, Japanese and Spanish are supported.
  3. Click [Theme] and select [Dark] or [Light]
    Figure 6-15. Theme Selection
    Figure 6-15. Theme Selection
Note
The selected theme and language apply immediately and are kept the next time you connect. The language can also be changed on the login screen. Use the logout button in the profile area to leave the system.

Adding a Device

Add a device.

  1. In the main menu, click [] > [Device]
    The Device settings screen appears.
    Figure 6-3. Device Settings Screen
    Figure 6-3. Device Settings Screen
  2. Click [Add]
  3. Select the item you want
    [Auto scan]: automatically finds ONVIF and mDNS devices on the same subnet. [Manual scan]: finds ONVIF devices by entering an IP range and credentials. [Manual add]: adds a device manually by entering an RTSP address and connection details. [File upload]: adds devices by uploading a file.
    Figure 6-4. Auto Scan
    Figure 6-4. Auto Scan
  4. Click [Apply]
  5. Check the result of the added devices
    Figure 6-6. Device Registration Result
    Figure 6-6. Device Registration Result
  6. Click [X]
  7. Add the device
Note
Click [Detail] to see why adding a device failed and retry adding it.

Editing a Device

The device is updated.

  1. In the main menu, click [] > [Device]
    The Device settings screen appears.
  2. Select a device
    Figure 6-7. Editing a Device
    Figure 6-7. Editing a Device
  3. Edit the items you want
  4. Click [Apply]
    The device is updated.

Deleting All Devices

All devices are deleted.

  1. In the main menu, click [] > [Device]
    The Device settings screen appears.
    Figure 6-8. Deleting All Devices
    Figure 6-8. Deleting All Devices
  2. Click [] > [Delete all devices]
  3. Click [Delete]
    All devices are deleted.

Exporting Devices

The devices are exported.

  1. In the main menu, click [] > [Device]
    The Device settings screen appears.
    Figure 6-9. Exporting the Device List
    Figure 6-9. Exporting the Device List
  2. Click [] > [Export device list]
  3. Enter the [File password]
    The devices are exported.

Importing Devices from a File

Register devices in bulk from an exported device list or a template file.

  1. In the main menu, click [] > [Device]
  2. Click [Add] > [File Upload]
    Figure 6-16. Device File Upload
    Figure 6-16. Device File Upload
  3. Drag and drop the file, or fill in the form obtained from [Download template] and upload it
    Only Excel files (.xlsx) are supported.
  4. For an encrypted file, enter the [File password]
  5. Click [Apply]
  6. Check the registration result
    Devices that failed are listed with a [Failure reason], and you can register them again with [Retry].
    Figure 6-17. Device Registration Result
    Figure 6-17. Device Registration Result
Note
The file password set when exporting the device list is required. A warning is shown when the registrable device count is exceeded, and the excess devices are not registered. If an ONVIF device with the same IP is already registered, that device is skipped.

Enabling the Cloud

The cloud is enabled.

  1. In the main menu, click [] > [Cloud]
    The Cloud settings screen appears.
    Figure 6-10. Cloud Settings
    Figure 6-10. Cloud Settings
  2. Click [Enable cloud]
  3. Click [Apply]
    The cloud is enabled.

Setting Usage and Retention Period

The storage usage limit and the retention period are configured.

  1. In the main menu, click [] > [Storage]
    The Storage settings screen appears.
    Figure 6-12. Storage Settings
    Figure 6-12. Storage Settings
  2. Configure [Capacity and retention period]
    [Storage usage limit]: sets the maximum amount of data stored out of the total storage space. [Retention period]: sets how long recorded video and thumbnails are kept.
  3. Click [Apply]
    The storage usage limit and the retention period are configured.
Note
[Preview] shows the target retention period and the maximum retention period based on the current settings.

Setting the Recording Mode and Thumbnails

The recording mode and the thumbnail quality are configured.

  1. In the main menu, click [] > [Storage]
    The Storage settings screen appears.
    Figure 6-13. Recording Mode and Thumbnail Settings
    Figure 6-13. Recording Mode and Thumbnail Settings
  2. Configure [Save options]
    [Recording mode]: choose how recording works, such as continuous recording or recording only when an event occurs. [Thumbnail quality]: choose the thumbnail quality.
  3. Click [Apply]
    The recording mode and the thumbnail quality are configured.

Setting the Log Retention Period

Specify how long the system log and the event log are kept.

  1. In the main menu, click [] > [Storage]
  2. Set the periods for [System log] and [Event log] in [Log retention period]
  3. Click [Apply]
Note
Logs older than the retention period are deleted automatically. Export the records you need to keep from the [Logs] screen in advance. The usage breakdown shows how much space [System & Logs] takes.
07

System Management

Update software or control the system.

System Management Menu

  1. In the main menu, click [] > [System Management]
    The System Management screen appears.
    Figure 7-1. System Management Screen
    Figure 7-1. System Management Screen
  2. Click the item you want
    [Software Update]: updates the software.
    • [Update from cloud]: select an update version from the cloud.
    • [Upload update file]: upload an update file.
    [System Control]: controls the system.
    • [MAC address]: shows the MAC address.
    • [Bearer token (HTTP API)]: shows the authentication token.
    • [Import/Export Settings]: Exports device settings to a file or imports them from a file.
    • [Factory reset]: resets the system.
    • [Reboot system]: restarts the system.
    • [Shut down system]: shuts the system down.

Updating the Software

The software is updated.

  1. In the main menu, click [] > [System Management] > [Software Update]
    Figure 7-2. Software Update
    Figure 7-2. Software Update
  2. Select the item you want
    [Update from cloud]: select an update version from the cloud. [Upload update file]: upload an update file.
    Figure 7-3. Choosing the Update Method
    Figure 7-3. Choosing the Update Method
  3. Click [Update]
    The software is updated.

Exporting Settings

Export the device settings to a file so you can apply them to another device.

  1. In the main menu, click [] > [System Management] > [System Control]
  2. Click [Import/Export settings] > [Export]
  3. Enter the [File password]
    The password must be at least 4 characters and is required when you import the file later.
  4. Click [Export]
Caution
The exported file can contain sensitive information such as device credentials. Always set a file password to prevent unauthorized access, and keep the password safe. Exporting settings is recorded in the system log.

Importing Settings

Restore device settings by loading an exported settings file.

  1. In the main menu, click [] > [System Management] > [System Control]
  2. Click [Import/Export settings] > [Import]
  3. Upload the backup file and enter the [File password]
  4. Click [OK]
  5. Check the restore result
    Restoration runs in order — devices, schedule presets, AI app check, custom action types, AI service and event settings, ROI settings and AI engine settings — and the number of succeeded, skipped and failed items is shown for each.
Note
Settings with the same name are overwritten. Backups created on a different software version can also be imported, but items whose structure changed may fail to restore. Device registration and the AI app check can take a while, so wait until the restore finishes. Settings for AI apps that are not installed are skipped, so install the required apps first and import again.

Rebooting and Shutting Down the System

Restart the device or shut it down safely.

  1. In the main menu, click [] > [System Management] > [System Control]
  2. Click [Reboot System] > [Reboot] or [Shut Down System] > [Shut Down]
  3. Click [OK]
Caution
The device is temporarily disconnected while rebooting; do not close the browser and wait. After shutdown you cannot access the device until it is powered on again. Reboot and shutdown requests are recorded in the system log.

Performing a Factory Reset

All data is returned to the state right after installation.

  1. In the main menu, click [] > [System Management] > [System Control]
    Figure 7-4. Factory Reset
    Figure 7-4. Factory Reset
  2. Click [Factory reset] > [Reset]
  3. Enter the [Password]
  4. Click [Reset]
    All data is returned to the state right after installation.
Warning
Performing a factory reset deletes all settings and data. Be sure to back up important data first.

Setting the Date and Time

Set the time zone of the device and how the time is synchronized.

  1. In the main menu, click [] > [Timezone]
  2. Select the [Timezone]
    You can find a time zone by typing a region name in the search box.
  3. In [Sync Mode], select [NTP (auto)] or [Manual]
    If you select [Manual], enter the time directly in [Set Date & Time].
  4. Click [Apply]
Note
[Current time] shows the time currently applied to the device. Changing the time zone also changes the time reference shown for recorded video and logs. Time zone changes are recorded in the system log.

Viewing the Event Log

  • [Date / Time]: when the event occurred
  • [Device]: the camera where the event occurred
  • [Event], [Action], [Action type]: the event that occurred and the action that ran
  • [Result]: the action result ([Success] or [Failed])
  1. In the main menu, click [] > [Logs]
  2. Click [Event]
  3. Set the period, [Select device] and [Select event type]
  4. Check the log list
Note
The filter lists are built from the actual log records, so you can also select past logs of devices or custom events that have already been deleted. Use [Rows per page] to change how many entries are shown at once. The log retention period is configured in [] > [Storage].

Viewing the System Log

Check the record of operations performed on the system, such as logins, setting changes and software updates.

  1. In the main menu, click [] > [Logs]
  2. Click [System]
  3. Set the period and [Select log type]
  4. Check [Message], [OS & Browser] and [Actor]
Note
Installation, deletion and redeployment of event apps are also recorded in the system log, and operations performed remotely from the cloud are marked separately. Log exports, settings exports, time zone changes and system reboots or shutdowns are recorded as well.

Exporting Logs

Download the logs you queried as a CSV file.

  1. In the main menu, click [] > [Logs]
  2. Select [Event] or [System], then set the query conditions
  3. Click [Export]
Note
Logs can be exported for a maximum of 31 days at a time. Times in the exported file are shown in the local time of the device. Log downloads are recorded in the system log.

Configuring the Network

Set the IP address and DNS of the device.

  1. In the main menu, click [] > [Network]
  2. Select the [Network profile] of the network to configure
    The cable state is shown as [Connected] or [Disconnected], and the interface ID and MAC address are shown as well.
  3. In [IP mode], select [DHCP (auto)] or [Static IP (manual)]
  4. For [Static IP (manual)], enter the [IP address], [Subnet mask] and [Gateway]
    Click [Check availability] to verify that the IP address is not already used by another device. The gateway must be in the same subnet as the IP address.
  5. Select the [DNS mode] and, for [Manual], enter the [DNS server]
  6. Click [Apply], then click [OK]
Caution
Changing the network settings ends the current connection. Save the settings and reconnect using the new address. A profile can be assigned to only one network, and the same IP address cannot be used on different networks. Make sure the settings are correct before applying them; incorrect settings can make the device unreachable.
08

AI Teaching

This section explains how to teach new classes by selecting targets directly in the video.

Starting AI Teaching

Open the AI Teaching screen from the live video or the playback screen.

  1. In the main menu, click [] > [AI Live View]
  2. Click [AI Teaching] at the top right of the screen
    You can also open it from the playback screen by selecting the [AI Teaching] icon.
    Figure 8-1. Opening AI Teaching
    Figure 8-1. Opening AI Teaching
  3. Choose the camera to use for teaching in [Select Camera]
  4. Select [Live] or [Playback]
    In [Playback], use [Seek Back 10s] and [Seek Forward 10s] to find the scene you want.
    Figure 8-2. AI Teaching Screen
    Figure 8-2. AI Teaching Screen
Note
The [AI Teaching] button appears only on devices running an open-vocabulary detection (OVD) model. You can check the applied model in [App Store] > [AI model].

Teaching a New Class

Create a new class by drawing a box around the target in the video.

  1. On the AI Teaching screen, select [Image]
  2. Enter a name in [Enter class name]
    Only letters, numbers and spaces are allowed. A name already in use cannot be reused.
  3. Drag on the video to draw a box around the target
    A box that is too small is not added as a sample. At least one box is required.
    Figure 8-3. Drawing the Target Box
    Figure 8-3. Drawing the Target Box
  4. Click [Add Class]
  5. Click [Save&Close]
    The taught classes are saved and the AI Teaching screen closes.
Note
You can choose [Text] or [Image] as the class type. Saved classes appear in the target object lists of AI Events and Search.

Adding Samples to an Existing Class

Add more images to an existing class to improve recognition accuracy.

  1. On the AI Teaching screen, select [Image]
  2. Select a class and click the [Add Image] button.
    Figure 8-5. Adding to an Existing Class
    Figure 8-5. Adding to an Existing Class
  3. Drag on the video to draw a box around the target
  4. Click [Add Image]
  5. Click [Save&Close]
Note
Check the number of registered samples with [Total Samples] in the class list. Adding the same target from several angles and distances improves recognition accuracy.

Renaming and Deleting a Class

Rename a taught class, or delete classes and samples you no longer use.

  1. Check [Class List] on the AI Teaching screen
    Figure 8-6. Class List
    Figure 8-6. Class List
  2. Select the class to rename, type the new name and press [Enter]
    Only letters, numbers and spaces are allowed, and unsupported characters are flagged as you type.
  3. To delete, click [Delete] on the class or the sample image
  4. Click [OK]
Caution
Deleted classes and sample images cannot be restored. Deleting a class in use also removes it from the events and search conditions that used it.
09

App Store

This section explains how to turn the AI features of this device on and off and how to check the applied AI model and AI Power usage.

Viewing the App Store Screen

  • [AI model]: the model currently running on the device and when it was last updated
  • [Class(es) from Model]: the classes the current model can detect
  • [AI Power Breakdown]: total cost, used cost and free cost
  • [My AI APP]: the installed AI Events and AI Services
  1. In the main menu, click [] > [App Store]
  2. Check the item you want
    Figure 9-1. App Store Screen
    Figure 9-1. App Store Screen

Changing the AI Model

Replace the AI model applied to the device with a different one.

  1. In the main menu, click [] > [App Store]
  2. Click [AI model] > [Change AI Model]
  3. Select the model to use
    Figure 9-2. Changing the AI Model
    Figure 9-2. Changing the AI Model
  4. Click [OK]
    A progress indicator appears while the model is being changed, and the status is reflected on the screen as soon as it finishes.
Caution
Changing the AI model can change which object types are detected and the detection performance (FPS / accuracy). AI Service and AI Event settings are reapplied based on the selected model, so if you use a model for the first time you must configure detection and event settings again. If you switch to another model while using an event that requires pose recognition, that event is turned off automatically.

Checking the Classes Provided by the Model

View all classes the current model can detect.

  1. In the main menu, click [] > [App Store]
  2. Click [Class(es) from Model] > [View all]
    Figure 9-3. Classes Provided by the Model
    Figure 9-3. Classes Provided by the Model
  3. Enter a class name in [Search] to find the class you want
Note
Click [Manage interested classes] to go to the interested class settings of AI Service. The available AI apps can differ depending on which classes the model can detect. Newly added classes are marked [NEW].

Checking AI Power Usage

Check how much AI analysis capacity the device has and how much is currently used.

  1. In the main menu, click [] > [App Store]
  2. Check [Total cost], [Used cost] and [Free cost] in [AI Power Breakdown]
    Figure 9-4. AI Power Breakdown
    Figure 9-4. AI Power Breakdown
Note
AI Power is an estimate calculated from the enabled apps and channel resolutions, and is provided for reference. Settings that exceed the free cost are blocked when you save, and the message [AI Power limit reached.] is shown. The [AI Power] widget on the Home screen also shows usage together with the total.

Enabling and Disabling AI Apps

Turn the installed AI Events and AI Services on or off.

  1. In the main menu, click [] > [App Store]
  2. In [My AI APP], click [AI Event] or [AI Service]
  3. Click the app's [] to enable or disable it
    You can also see the number of applied channels and actions, and the cost per channel.
    Figure 9-5. Enabling AI Apps
    Figure 9-5. Enabling AI Apps
  4. Check the installation status
    The status is shown as [Installed], [Installing] or [Error], and the progress is shown while installation is running.
Note
On the first start after installation, the event modules and models that match the device are installed automatically, so no separate pre-download step is required. AI Events that are turned off are not shown in other menus such as the AI Event screen. Apps that require a pose detection model cannot be turned on unless that model is applied; the message [This feature requires a Pose detection model] is shown.

Reference

This section provides reference information and legal notices.

Symbols Used in This Manual

SymbolMeaning
WarningViolating a warning can cause serious injury or an accident.
CautionViolating a caution can cause minor injury or damage to the product.
NoteExplains details such as correct use of a feature and how it works.

Installation Precautions

Warning
  • Do not install the product in an unsafe place or position. It may damage or break the product.
  • Do not disassemble, repair or modify the product yourself. It may damage or break the product.
  • Do not install the product too close to a wall. It may damage the product and cause fire or electric shock.
  • Do not install the product where the temperature is too high or too low, or where humidity is high. It may cause fire or electric shock.
  • Do not install the product where there is a lot of moisture, dust or soot. It may cause fire or electric shock.
  • Do not install the product near heat-generating equipment such as heaters or amplifiers. It may cause fire or electric shock.
  • Always cut off the power before installing the product or carrying out additional work. It may cause fire or electric shock.

Usage Precautions

Warning
Be careful not to let water or foreign objects get inside the product. It may damage the product and cause fire or electric shock. Do not expose the product to sunlight or strong light. It may damage or break the product. Be careful not to subject the product to vibration or strong impact. It may damage or break the product. Do not use any power source other than the specified one. It may damage or break the product. Do not plug several power plugs in at the same time. It may cause fire or electric shock. Be careful not to bend the power cable excessively or damage it under heavy objects. It may cause fire or electric shock. Do not pull the power cable to unplug it, and do not touch the power plug with wet hands. It may cause fire or electric shock. If the product makes an unusual noise or smell, cut off the power immediately. It may cause fire or electric shock. Do not touch the main unit with bare hands right after power is supplied or cut off. It may cause burns.
Caution
Do not place heavy objects on top of the product. It may break the product. Do not move the product while it is running. It may break the product. Check the operating status of the product regularly. If anything is wrong, contact the service center immediately.

Storage Precautions

Warning
Always use a dry cloth to clean the product. Otherwise it may damage the product and cause fire or electric shock. Do not use water, thinner or organic solvents. They may damage the product and cause fire or electric shock. Do not place containers with liquids such as water, coffee or beverages on top of the product. They may damage the product and cause fire or electric shock. Do not store the product for a long time with the power off. It may damage or break the product.
Caution
Always keep the place where the product is installed free of dust.

Other Notes

Note
In the following cases, cut off the power and request repair from the place of purchase:
  • The power connector is damaged
  • Liquid has entered the product
  • A foreign object has entered the product
  • There is a problem with product performance
  • The product is damaged by a natural disaster such as lightning
  • The product is damaged due to careless installation

Troubleshooting Guide

SymptomSolution
Cannot connect to the device from a particular clientCheck the proxy settings in the web browser. Check all cables and connectors.
The device works locally but not from another networkCheck the firewall and router settings.
The network connection is unstable or dropsCheck the network connection type.
Cannot reach the device by host nameCheck that the host name and the DNS server settings match.
Cannot sign inUse the correct protocol (HTTP or HTTPS).

Customer Service Center

For questions about the product, contact your partner or the customer service center.

ItemInformation
Customer service center1661-6806
Business hoursOpen 24/7
Emailsales@innodep.com
Websiteinnodep.co.kr

Release Notes

This section covers what changed in each version of VUNex AI.

1.0.0 (2026-09-03)

Release notes are provided from this release onward.
VUNex AI analyzes camera video in real time to detect intrusion, falls, fire and more, and runs the actions you assign when an event occurs.

You can teach the system the targets you want or build events by combining your own conditions, and detected objects can be searched later.
Access it from a web browser.

Sign In
  • You can sign in from a web browser. On first access you change the default password and set security questions, and you can reset the password with those questions later.
  • You can select Korean, English, Japanese or Spanish on the sign-in screen.
  • You can set the screen theme to dark or light. The product is optimized for Google Chrome, and a guidance screen appears on unsupported browsers.
Home
  • You can review the day at a glance with today's events, the object detection trend and the event feed.
  • You can check the number of online, offline and error devices in device status, and how much analysis capacity is used in the AI Power widget.
  • You can view event status as a map, a list or statistics, and see the statistics by ROI and by hour.
Live View
  • You can monitor multiple cameras in a grid, and the auto grid applies the layout that fits the number of devices.
  • You can drag cameras into the video area and group them into collections that can be saved, edited and deleted. Up to 20 collections can be created.
  • You can show the camera list as a list or as thumbnails, and toggle object boxes, skeletons, detection zones and the camera name on the video.
  • The cell blinks when an event occurs, and you can open the latest event list and its details from the cell. The event tab on the right shows the notification list with thumbnails and the actions that ran.
Playback
  • You can query and play recorded video by camera and by period, drag the timeline to move to a point in time, or search by specifying a date and time.
  • You can select several videos and play them together in multi view.
  • You can use playback speed control, 5-second skip, reverse playback, snapshots and event markers, and start a similar person search directly from the playback screen.
  • You can choose a recording mode that stores only the segments where events occurred. In this mode the recorded video screen is organized around the event list.
Search
  • You can search detected objects by period, device and accuracy.
  • You can turn text search, attribute search and similar person search on or off per object type.
  • You can combine object, event, gender, top, bottom, hat, carried item and color as detailed conditions, and upload an image containing your target to find scenes with similar objects.
  • You can select a thumbnail in the results to see the video clip and the location on the map.
AI Teaching
  • You can teach the system by selecting your target directly in the video. The teaching screen opens from both live video and playback, and you can move or resize the selection box.
  • You can rename a class you created later.
AI Event
  • You can use intrusion, fall down, loitering, theft, similar person match, class recognition, looking around, gaze detection, fire, forklift overspeed, wrong-way movement, concealing and line crossing.
  • You can build custom events by combining the conditions you want. Absence and equipment scenarios, condition combinations and overlap thresholds can be configured, and the events you create attach to detection zones and actions just like any other event.
  • You can exclude people riding a car, motorcycle or forklift from intrusion and loitering notifications, and turn this on or off per detection zone.
  • You can add, edit and delete actions per event and assign cameras and detection zones to each action. Action types include cloud transfer (image/video), cell alarm, pop-up message, thumbnail and ONVIF metadata.
  • You can schedule the actions that run when an event occurs by day of week and time slot. Frequently used time slots can be saved as presets, and the name and times of a saved preset can be edited later.
  • You can create several named detection zones per camera and turn them on or off per action. If none is set, the whole frame is the detection zone.
  • You can place a reference zone on the floor and enter the real distance so speed can be calculated for overspeed detection.
  • You can register HTTP custom actions to forward events to external systems. User-defined actions can also be sent to the cloud, and the delivery result is kept in history.
AI Service
  • You can configure the search mode per object type in the search service. A mode that is off stores no data.
  • You can upload single-floor or multi-floor maps in the map view service and place camera positions and fields of view.
  • You can preselect the classes used by events and services as interested classes. The AI model is changed in the App Store.
  • You can check the applied AI model, the classes it provides and AI Power usage in the App Store, and turn installed AI Events and AI Services on or off.
  • The models and modules an AI app needs are installed automatically, and you can also download an AI app as a file and install it directly. Installation and applied status is shown on screen in real time.
Device
  • You can register devices in four ways: auto scan, manual scan, manual add and file upload.
  • You can choose the RTSP transport among automatic, TCP, UDP and multicast, and assign live, recording and AI analysis profiles separately.
  • You can export the device list to a password-protected file or delete all devices at once, and enable cloud and message server integration.
  • You can configure the storage usage limit, retention period, thumbnail quality and log retention period, and check the estimated retention with the preview.
System
  • You can update the software by selecting a version from the cloud or uploading an update file.
  • You can perform factory reset, system reboot and shutdown with the administrator password, and view and copy the MAC address and the HTTP API bearer token.
  • You can select the time zone and set the time automatically via NTP or manually.
  • You can query the event log and the system log by period, device and type, and export them to CSV.
  • You can configure the network with DHCP or a static IP, check IP availability and set DNS.
  • You can choose HTTP or HTTPS for device access. Register a certificate to reach the screen over an encrypted connection.
  • You can export device settings to a file and load them onto another device, so you do not have to enter the settings again when installing several identically configured devices.
  • You can run VUNex AI on a standard PC with an NVIDIA graphics card, and check and install the required drivers and components in one step.

Offices and Technical Support

Contact us for questions about a release or for technical support.

Office Locations
  • Headquarters: 서울특별시 금천구 디지털로 9길 47, 9층·11층 (가산동, 한신IT타워 2차)
  • Anyang Center: 경기도 안양시 동안구 시민대로 109번길 62
Technical Support
  • Email: PR_sales_team@innodep.com
  • Fax: 02-6336-3368
  • Call center: 1661-6806 (24 hours, all year round)